WebFile Support Request

Attorney and Claim Administrator WebFile users must contact their organization's WebFile Site Administrator for assistance.

Claimants and WebFile Site Administrators may use the form below to request support directly from the Commission.

Enter the Jurisdiction Claim Number (JCN) as listed on the Notification of Injury document mailed to the Claimant. It should be in the format "VA000000xxxxx". If you need assistance with determining your JCN, please call the Commission at 1-877-664-2566.
Enter the reported date of injury (DOI) as listed on the Notification of Injury document mailed to the Claimant. If you need assistance with determining the date of injury, please call the Commission at 1-877-664-2566.

 

WebFile is built and tested for use with the Google Chrome and Internet Explorer (IE) 11 web browsers. The Commission advises WebFile users to use Google Chrome or IE 11 for best results.

Please note that WebFile is not designed for use with mobile devices or web browsers other than Google Chrome or IE 11. While some users may experience success using WebFile with mobile devices or other browsers, the Commission may not be able to troubleshoot problems or issues related to such use.

 

Please describe your WebFile issue or question below.

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